Service Disservice

I recently had a very unpleasant experience involving my long-awaited vacation and, specifically, my dealings with Expedia, Air Canada Vacations and the Hotel Xcaret near Cancun, Mexico. I hope you will bear with me while I try to summarize the issues I had as completely and accurately as possible. Tl;dr version: -          We were bumped less than three days before departure -         The alternatives were all downgrades not upgrades -         I spent hours on the phone (mostly on hold) and on Twitter with Expedia playing broken telephone with Air Canada Vacations for what should have been a 5-minute process -         We received no financial compensation despite assurances -         The only compensation that we have been offered requires us to spend another thousand dollars to obtain -   ...